Jungle Game Terms & Conditions — Clear, Plain, and Fully Transparent

1 General Terms & Introduction

These terms and conditions apply to the Jungle Game platform (junglegame.click) and all its services. By creating an account or using the platform, you are considered to have read and agreed to these terms.

Jungle Game is an online gaming and Sports Betting platform operating under an international gaming license. We provide entertainment gaming services for users in Bangladesh.

Jungle Game reserves the right to amend these terms at any time. Registered users will be notified in advance of any changes. Continued use of the platform will be taken as acceptance of the updated terms.

2 Account Registration & Verification

To create an account on Jungle Game, you must provide accurate and complete information. Jungle Game reserves the right to close any account found to contain false details. Each individual may hold only one account.

• Your full name, date of birth, and mobile number must be entered correctly.
• If a single individual is found to hold multiple accounts, all associated accounts will be closed and deposited funds may be forfeited.
• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• A copy of your national ID or passport may be required.
• Keeping your account password confidential is the user's responsibility.

3 Age Requirement & Eligibility

Jungle Game is strictly for users aged 18 and above. Minors are not permitted to use the platform under any circumstances. Creating an account on behalf of a minor is also prohibited.

Age is verified at the point of registration. Proof of age may be requested at any time if there is reason for doubt. Failure to provide valid proof of age will result in the account being temporarily suspended.

• Minimum age: 18 years.
• Accepted age verification documents: NID, passport, or birth certificate.
• The platform may not be accessed from countries where online gaming is prohibited.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on Jungle Game are available via Mobile Pay, Nagad, and Rocket. There are no extra charges for deposits. Standard processing times apply for withdrawals.

• Minimum deposit: ৳500 BDT.
• Minimum withdrawal: ৳1,000 BDT.
• Withdrawal processing time: typically 1–24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification is not completed.
• Large withdrawal amounts may require additional verification.

5 Bonus & Promotion Terms

Jungle Game offers bonuses and promotional deals from time to time. Each bonus comes with its own wagering requirements that must be fulfilled.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be met first.
• The timeframe to meet bonus conditions varies by offer (typically 7–30 days).
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• Jungle Game reserves the right to modify or cancel any bonus offer at any time.
• Terms for cashback and reload bonuses will be specified separately on the promotions page.

6 Betting & Game Rules

All games and betting on Jungle Game are conducted in accordance with international standards. Each game has its own rules, which you should review before starting to play.

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out feature is available).
• If a game is interrupted due to a technical issue, Jungle Game will take action in accordance with its established rules.
• In Sports Betting, if a match is cancelled, your bet will be refunded.
• Late bets in live betting may not be accepted.
• Jungle Game reserves the right to investigate any account where unusual betting patterns are detected.

Any winnings obtained by exploiting bugs or errors in the game software will be voided. Users are responsible for reporting such issues to Jungle Game support as soon as they are discovered.

7 Responsible Gaming

Jungle Game is committed to responsible gaming. We want every user to enjoy gaming in a healthy and positive way — it should never become a source of financial or emotional stress.

• Daily, weekly, or monthly deposit limits can be set.
• The self-exclusion option allows you to exclude yourself for a set period or permanently.
• A cooling-off period (from 1 day up to 6 months) can be set.
• A full history of your gaming activity is available to view.

8 Account Closure & Suspension

Users may request to close their account at any time. Any remaining balance must be withdrawn before the account is closed.

• Jungle Game may suspend or close an account without notice in the event of a rule violation.
• All funds in an account may be forfeited in cases of fraudulent activity.
• Bonus funds will not be returned if an account is closed.
• To appeal a suspended account, please contact us at support@junglegame.click.

9 Prohibited Activities

The following activities are strictly prohibited on Jungle Game. Violations will result in immediate account closure and, where necessary, legal action.

• Using automated bots or software to play games.
• Attempting to hack or bypass the platform's security systems.
• Using the platform for money laundering or any other form of illegal financial activity.
• Using another person's account or payment information.
• Exploiting any system bugs or vulnerabilities.
• Claiming bonuses using multiple accounts.
• Colluding with other users in a fraudulent manner.

10 Limitation of Liability

Jungle Game is an entertainment platform. Jungle Game is not responsible for any financial losses incurred through gaming or betting. Users accept full responsibility for their own betting and gaming decisions.

• Jungle Game is not liable for any game disruption caused by internet connectivity issues.
• Jungle Game is not responsible for issues caused by third-party payment gateways.
• In the event of force majeure (natural disasters, war, etc.) causing a service disruption, compensation cannot be provided.

11 Changes to Terms & Notifications

Jungle Game reserves the right to update these terms and conditions at any time. Registered users will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request that your account be closed.

12 Contact & Dispute Resolution

For any questions or complaints, please contact the Jungle Game support team. We are committed to resolving all matters fairly.

• Email: support@junglegame.click
• Live Chat: 24/7 Bengali Support
• Response Time: Usually within 3 minutes via live chat

The first step in resolving a dispute is to contact our support team. If the issue remains unresolved, it will be escalated to the Jungle Game management team. We aim to resolve all complaints within 7 business days.